Group Facilitator Volunteer

• Excellent IT skills with the ability to use the internet, email and Microsoft Office including Excel

• Strong interpersonal communication skills with a particular focus on listening

• Good time-keeping and reliability

• Non-judgmental, patient and friendly

• An understanding of the importance of confidentiality and maintaining boundaries

• Be positive, productive and have a passion to help end homelessness

• Workplace experience in a national organisation
• The opportunity to share existing or develop new skills in a friendly and supportive environment
• Opportunities to work with staff and fellow volunteers during the year and an invite to our member celebrations where you can help us recognise the achievements of our members
• Regular meetings with your supervisor to discuss how your volunteering is going and what other opportunities and training may be available to you together with an induction
• A platform for building confidence
• A reference from a reputable organisation

• Coordinate guest speakers and member attendance for monthly meetings

• With support from the staff team, help members to engage with the session and where appropriate use your initiative to support members

• Motivate members of all abilities to take part in activities

• If applicable, to help set up equipment before the group and help clear up equipment after the forum has finished

• Feedback any challenges or opportunities that arise during session to the staff team

• Collate member feedback from the forum

We expect volunteers to comply with Crisis policies including health and safety, data protection and code of conduct at all times.

• Travel and lunch expenses are reimbursed where appropriate
• We welcome applications from people from all backgrounds and from people with disabilities