Behind the Scenes Training Support Volunteer

Location: Liverpool

When: Mondays 10.00am - 12.00pm

Role reports to: Progression Coach

You will contribute to ending homelessness by

Supporting our members who would like to begin a career in retail. You will do this by providing extra help during training sessions to support any learners who may have additional needs.

Who we are looking for

A passion for learning and aiding Learners’ progress
Interest or experience working with people with varied support needs; including ESOL, low literacy and Specific Learning Difficulties (SpLD)
Interpersonal communication skills with ability to make people feel safe and included
Good time-keeping and reliability
Non-judgmental, patient and friendly
An understanding of the importance of confidentiality and maintaining boundaries

What you will gain

Workplace experience in a national organisation
The opportunity to share existing or develop new skills in a friendly and supportive environment
Induction to the role and the organisation
On the job training and any other relevant training
Opportunities to work with staff and fellow volunteers during the year and an invite to our member celebrations where you can help us recognise the achievements of our members
Regular meetings with your supervisor to discuss how your volunteering is going
A platform for building confidence.
A reference from a reputable organisation

Core tasks

Assisting the trainer in delivering a high quality Behind the Scenes day, keeping members engaged, and assisting the running of the session
Providing support to individual members within the group to help them achieve their learning objectives, encouraging them to develop their confidence, knowledge and skills.
Providing assistance during the practical assessment. Making sure all evidence is captured from learners and aiding Trainers in delivery when required.
Supporting the trainer with preparation of classroom resources and packing away at the end of sessions
Assisting Members with the completion of any relevant paperwork, where requested by the trainer or when support needs are apparent. (These could be language, literacy and learning difficulties.)
When required, checking workbooks to ensure relevant evidence is captured and falls in line with the correct assessment criteria.

Additional information

We expect volunteers to comply with Crisis policies including health and safety, data protection and code of conduct at all times.

Travel and lunch expenses are reimbursed where appropriate
We welcome applications from people from all backgrounds and from people with disabilities

Apply now

Mondays 10.00am - 12.00pm

Please complete the online application form below and the reasons you would like to volunteer for this role.